Our Approach

Personality

We see ourselves as a highly professional, enthusiastic, and curious team. Your request will be met by our personal and individual commitment to find the right solution. All our employees are introduced on our website. So, whether by telephone, e-mail, or in person, you can connect with someone from our team, whose profile and picture you can see in advance.

Reliability

We want to be a trustworthy and therefore long-term partner you can rely on 100%. Data security and data confidentiality are of the highest priority. Promises will be strictly adhered to. Should there be unexpected problems, we will inform you promptly and work on a solution with you. Your feedback is always welcome and appreciated. It will be taken seriously, as we constantly work on meeting the highest standards.

Honesty

We expect ourselves to deliver the best quality possible. We are critical and scrutinize our own processes. Should we ever make a mistake, we will communicate it openly and take it as a chance for improvement of our work in the future.

From One Source

Every step of the diagnostic process is conducted by members of our staff – from receiving the sample to sending you results. The dual review principle is integral in order to meet our high standards. Outsourcing of services is not an option for us, as we are committed to keeping the responsibility for the promised service in-house.